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tellmeGen

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Ultra (WGS 30x)
Raw Data

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tellmeGen

Starter
Advanced
Ultra (WGS 30x)
Raw Data

Language

Español
English
Français
Italiano
Deutsch
Nederlands
Polski
Svenska
Suomi
Русский
日本語
Norsk
Português (brasil)
हिन्दी
বাংলা

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Tools and advice

I have a different percentage of genetic matches than my sibling, why?
Do you detect tandem repeat expansions?
What is Genetic Counseling?
What happens to my reports after the first year of the tellmeGen+ subscription?
What language are the consultations and reports in? How do I receive them and how long does it take?
What do the tellmeGen nutrigenetic and pharmacogenetic reports include?
What is included in a single consultation or a consultation pack at tellmeGen?
How can I get help if I do not understand the results of my genetic analysis?
I have uploaded my genetic Raw Data file, how long does it take for my results to be visible?
How many times can I download my Raw Data if I am an Ultra user?
The Science behind DNA Connect
Would the tellmeGen genetic analysis be valid as proof of kinship?
Is mitochondrial heteroplasmy reported?
What medical notices and VUS are included in the reports?
Why can I see my health data but not my ancestry data with my Raw Data?
Which Raw Data files from other companies are compatible with tellmeGen?
Why do I have to choose 5 items from each results block in some Raw Data products? Can I increase that number?
How can I download my genotyping Raw Data and which platforms allow its analysis?
What are the advantages of subscribing to tellmeGen's DNA Connect compared to other companies' services?
Can I block or unblock someone on DNA Connect?
Why don't I see any relatives in DNA Connect?
What information will I share with my relatives and what will they know about me? Can I choose what to share?
Which relatives can I find on DNA Connect? What is the reliability of the results?
How do I agree to participate in DNA Connect? Can I choose not to participate?
What is DNA Connect and how does it work?
I purchased a paid Raw Data product, but my file is not compatible with tellmeGen. What should I do?
In which kits is the DNA Connect service included?
How does the DNA Connect internal messaging service work?
How can I find out if I have new genetic relatives?
Can I participate in DNA Connect if I have uploaded my Raw Data from another company? Will the results be accurate?
Can I see relatives who are not tellmeGen users?
When and how can I activate or deactivate the DNA Connect service? What should I do if I checked "Do not show again"?
What are Raw Data files, what information do they contain, and how are they used?
What is a FASTQ file and how is it used in WGS (Whole Genome Sequencing) analysis?
What is a VCF file and what is it used for?

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You have 12 months from the date of purchase to use it. We expect results to be ready 4–6 weeks after receiving your sample at our lab. Shipments will be made in a maximum of 2–4 business days. Shipping and processing may vary due to high volume.* The purchase of this item implies the obligation to return the sample from the same country of purchase. If this is not your case, please contact us via email at info@tellmegen.com as it may involve additional costs.

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