If you send your kit before registering on the tellmeGen website, we will not be able to process or analyze your sample, as we will be unable to link it to your account or send you the email notifications related to the analysis. It is very important to follow the instructions inside the genetic test and register before sending the kit to ensure that the process is correct.
If you have already sent the kit without registering but you still have the sample code (which is found on the kit instructions or on the tube), you can contact info@tellmegen.com to try to recover your sample and link it correctly for analysis in the laboratory.
Regarding the purchase of the kit, it is not necessary to create a user account to buy it. However, it is essential that you register before sending the sample to the laboratory. This is necessary to receive the notifications and the results of your genetic test. To buy the kit, you only need to know how many kits you want and provide a shipping address.
