Creating an account is a very simple process. You just need to scan the QR code on the instruction leaflet or go to www.tellmegen.com/welcome. Do not hesitate to contact us through any of the available channels if you have questions during the process.
When you have completed the form, an email will be sent to the associated address for you to activate the account. Please check your spam or junk mail folder. You must activate the account to be able to access it later.
On the other hand, you will also receive your label for shipping the sample to the laboratory by email. You will not receive it until the registration is completely finished, hence the importance of this part.
In addition, by creating an account, you will receive notifications to know the status of your sample or when your results will be available, as well as updates made to your account.