The tellmeGen genetic test is available for purchase from practically any country in the world, with very few exceptions that depend on the internal laws of the country itself. The kits are sent to the delivery address indicated by the customer, mostly using UPS or DHL for international shipments and local carriers for domestic shipments.
The kit includes material and instructions for saliva sample collection, and the shipping and return costs of the sample are included in the final price, with no additional costs for the customer. However, in some remote or island regions, there may be restrictions or longer transport times.
It is important to note that, for the purchase of the tests and the return of the sample, the return shipment must be made from the same country of purchase, ensuring that no additional costs are generated. If you have any questions during the process, you can contact the customer service team at info@tellmegen.com.
Finally, we recommend confirming availability and shipping times during the purchase process, as some features, such as the pharmacogenetics section, are not available in all countries, such as the United States.