Scan the QR code in the instruction leaflet or visit tellmegen.com/welcome and follow the steps. Once you have completed the form, we will send you an email to activate your account; if you cannot see it, check your spam folder.
Once your account is activated and your kit is registered, you will receive the label for sending your sample to the laboratory by email, along with updates on your sample's status and notification when your results are available. In Spain, for Advanced and Ultra, the label is sent once a doctor prescribes the test after reviewing the preliminary questionnaire.
If you have any questions during registration, contact us by chat, telephone or email.