In which language, how and when will I receive consultation responses and reports?

• Language: your choice from the languages available on our website. 

• Consultations: we respond by email, in the body of the message. Responses may take several days, depending on the complexity of the enquiry. 

• Reports: we send them as PDF email attachments. They require more work and may take up to three weeks. 

For data protection reasons, we only respond to the email address associated with your tellmeGen account. These services are provided in writing only: we do not offer video calls.