How does the tellmeGen DNA test work, step by step?

Updated on

  1. Buy your test from our online shop. Your kit will normally arrive within 2–4 working days.  

  1. Create your account and register your kit by scanning the QR code in the leaflet or visiting tellmegen.com/welcome. Enter your kit code and sign the consent form. In Spain, for Advanced and Ultra, you must also complete the preliminary questionnaire for a medical prescription.  

  1. Collect your sample following the instructions in your kit; in Spain, for Advanced and Ultra, do this once the prescription has been approved. Do not eat, drink, smoke, chew gum or brush your teeth during the preceding 60 minutes.  

  1. Send your sample. You will receive a prepaid shipping label by email (in Spain, for Advanced and Ultra, as soon as the prescription is approved). Print it, attach it to the shipping bag and take the bag to the specified courier drop-off point.  

  1. View your results in your account. They will be ready 4–6 weeks after the laboratory receives a valid sample, and we will notify you by email.