Your sample is sent under a code, without your name or other identifying details, to one of our laboratories in the European Economic Area: Eurofins Genomics (Denmark), GenePlanet or MGI.
The laboratory extracts the DNA and genotypes it (Starter and Advanced) or sequences the whole genome (Ultra). Our geneticists and bioinformaticians then process the data and generate your reports.
We apply quality checks at every stage: DNA quantity and quality, genotyping call rate or sequencing coverage, contamination detection and agreement between genetic sex and the sex you provided when registering. If a sample fails these checks, we do not issue results and, if the failure is beyond your control, we send you a new kit free of charge to repeat collection and analysis.